From Many to Mighty: How Roll-Up Model in E-commerce Works

Alright, picture this: imagine you own a bunch of small toy stores. Each store specializes in different kinds of toys – one sells cars, another dolls and another focuses on building blocks. Now, picture taking all these small toy stores and merging them into one giant toy store. This big store now has every kind of toy you can think of, and it can do a lot of things way better than those small stores could on their own. It is like when your mom combines all the leftovers in the fridge to make one amazing curry – suddenly, everything works better together and tastes fantastic!

By combining all the small toy stores into one big store, they can work more efficiently, save money and make more kids happy with lots of toys to choose from!

roll up model in ecommerce
Roll Up Model in E-commerce

What is the Roll-Up Business Model?

So, what is the roll-up business model? Simply put, it’s when a company, usually backed by venture capital or private equity, buys several smaller brands or online stores.

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These acquisitions are then integrated into a centralized system, benefiting from shared resources, marketing, and operational efficiencies. The goal is to build a portfolio of brands that can operate more efficiently and profitably under one umbrella.

Why Ecommerce?

The e-commerce industry is pretty fragmented, meaning there are a ton of online retailers and brands operating independently, often focusing on niche products or services.

This fragmentation can make it hard for consumers to find what they’re looking for since they might need to visit multiple websites to compare prices and products. It also makes it tough for smaller e-commerce businesses to compete with bigger, more established players who have more resources and brand recognition.

By consolidating these smaller brands under one umbrella, the roll-up business model can help streamline the shopping experience for consumers and create economies of scale for the companies involved. This leads to increased efficiency, lower costs, and a stronger competitive position in the market.

E-commerce is full of small, specialized businesses, making it a prime target for roll-ups. This model allows smaller companies to band together and leverage their collective strengths to better compete with industry giants.

By joining forces, these businesses can pool resources, share expertise, and access a larger customer base, which can lead to increased profitability and sustainability in the long run.

Plus, the roll-up model can provide opportunities for synergies and cross-selling between different brands, creating a more cohesive and seamless shopping experience for consumers. Overall, this strategy has the potential to revolutionize the e-commerce landscape and level the playing field for businesses of all sizes. Growth Potential

With more people shopping online, there’s massive potential for growth in e-commerce, making it super attractive for roll-up strategies, especially given the global reach and accessibility of online platforms.

The ability to easily scale operations, reach new markets, and adapt to changing consumer preferences are all key advantages that can drive significant growth for e-commerce businesses.

By leveraging the roll-up model, companies can capitalize on these opportunities and position themselves for long-term success in the digital marketplace. Plus, the ability to quickly integrate new brands and technologies into their existing platform can help e-commerce businesses stay ahead of the competition and maintain a competitive edge in the ever-evolving industry.

How the Roll-Up Model Works in E-commerce Acquisition Strategy?

Roll-up companies look for profitable e-commerce stores that have great revenue streams and a strong customer base. Once they identify a target company, they negotiate a deal to acquire the business, often using a mix of cash and stock options.

This allows the target company’s owners to benefit from the growth potential of the roll-up strategy while also providing them with an exit strategy. This acquisition strategy allows roll-up companies to quickly scale their operations and expand their market reach, ultimately creating a more competitive and diversified e-commerce portfolio.

Real-World Example of Thrasio

Thrasio

Thrasio has become a leader in the roll-up model, buying successful Amazon sellers and integrating them into its operations. This strategy has allowed Thrasio to quickly scale and dominate various product categories on the e-commerce platform.

For example, let’s evaluate Angry Orange, a product that eliminates pet odors. Thrasio acquired this brand in 2018 and transformed $2 million in annual revenue into $20 million by following a series of steps towards brand growth.

Angry Orange
Angry Orange
(Image Credits – Angry Orange)

Angry Orange was an 8 oz. bottle of concentrated ‘fresh enzymatic cleaner’ when Thrasio took it on. Thrasio rebranded Angry Orange as an odor eliminator, aligning it with the keywords customers used, like ‘odor eliminator,’ making it easier for customers to find and buy the product.

In addition to Thrasio, other companies such as Heyday, Perch and Branded are also making waves in the roll-up industry, each with their own unique approach to acquiring and growing online businesses.

Roll Up Model in Ecommerce - 2

By acquiring established brands, Thrasio can benefit from their existing customer base and market presence while also leveraging its resources and expertise to drive further growth. This approach has proven to be highly successful, with Thrasio now valued at over $1 billion and continuing to expand its portfolio of brands.

In India, we have companies like Mensa Brands, Goat Brand Labs and GlobalBees doing the same.

Integration and Centralization

Once acquired, these businesses are brought together under one roof, sharing resources like warehousing and marketing, and streamlining operations to maximize efficiency and cost savings.

By centralizing key functions such as procurement, distribution, and customer service, the roll-up company can leverage economies of scale and drive down costs.

This integrated approach also allows for better coordination and communication between the different acquired businesses, facilitating a more cohesive and unified brand presence in the market.

Additionally, centralization enables the roll-up company to implement standardized processes and best practices across all subsidiaries, ensuring consistency in quality and customer experience.

By combining their operations, companies such as Thrasio can buy supplies in bulk and cut costs, making everything more efficient.

Benefits

Increased Market Share

With more brands under one umbrella, the company can capture a larger share of the market. This increased market share allows the company to have more negotiating power with suppliers and retailers, further solidifying their competitive advantage in the industry.

Additionally, the roll-up model can lead to increased brand recognition and customer loyalty as consumers see a variety of products and services offered by the consolidated company.

Enhanced Profit Margins

Lower costs and shared resources mean higher profit margins for the combined business.

A company like Thrasio that acquires smaller brands can streamline operations, reduce overhead costs and leverage economies of scale to increase profitability. By consolidating functions such as customer support and sales teams, the company can achieve cost savings that directly impact their bottom line.

Access to Capital

Larger companies have better access to capital, which can be reinvested to fuel further growth. Citing various brands under its umbrella, Thrasio has raised a total of $3.4 Billion Dollars since its inception.

Challenges

Bringing together different company cultures and systems can be tricky and requires careful management. Additionally, merging different businesses can lead to conflicts between employees and executives, as well as operational inefficiencies that may impact the bottom line.

When two companies with vastly different operating models merge, it can be difficult to streamline processes and ensure a smooth transition for all stakeholders involved.

Quality Control

Ensuring that all products meet the same quality standards can be challenging as the business scales. For instance, when a luxury brand acquires a more affordable brand, maintaining the high-end quality of the products while keeping costs down can be a delicate balancing act.

This may require implementing strict quality control measures and investing in training to ensure all employees understand and adhere to the brand’s standards.

Plot Twist: Wait! What?? Thrasio filed for bankruptcy?!

Problems started to appear as the brands Thrasio bought struggled to fit into a centralized structure. Marketing and operations didn’t blend well. Despite raising lots of money, Thrasio took on heavy debt with high-interest rates.

As growth slowed, the company’s cash burn remained high straining its finances. Online sales slowed down after COVID-19 and rising digital advertising costs squeezed Thrasio’s margins. Leadership changes added to the chaos, with two CEO changes in a short period, disrupting turnaround plans.

Thrasio has now filed for bankruptcy and is working with restructuring advisors. This process will likely involve closing or selling unprofitable parts of the business. Thrasio needs to fundamentally change its business model to recover, as its previous “growth at all costs” approach is no longer viable.

Despite challenges, Thrasio still has valuable assets and brand partnerships. With careful reorganization and a new strategy, the company could recover. However, its early promise has been marred by unchecked ambition, serving as a cautionary tale for the e-commerce sector.

Thrasio’s bankruptcy doesn’t mean the end for Amazon aggregator companies. The model still has potential but needs better execution. Future rollups will likely focus on:

  • Specialization in specific niches.
  • Being more selective with acquisitions, focusing on profitability and synergy.
  • Diversifying across platforms like Shopify, Walmart, and Instagram, not just Amazon.
  • Expanding globally to access broader markets.
  • Integrating vertically into manufacturing and direct-to-consumer channels.
  • Having both online and offline operations to reduce reliance on e-commerce.
  • Consolidating, with fewer but stronger companies surviving.

The e-commerce landscape is changing. Growth has slowed, with e-commerce sales remaining steady at 14%-15% of overall sales.

The return of physical shopping and increased spending on travel and experiences have shifted consumer spending away from goods. Amazon has been improving its third-party seller services making it easier for sellers to scale without aggregators.

Thrasio’s reason for bankruptcy has a lot to do with raising high debt with interest rates than to do with the business model. Otherwise Mensa brands, GOAT Brands Labs, GlobalBees won’t be thriving.

Future

With advancements in AI and automation, the roll-up model could become even more efficient and profitable, potentially allowing for even faster acquisition and integration of brands.

Additionally, as consumer preferences and shopping habits continue to evolve, the roll-up model may need to adapt to meet the demands of a changing market landscape.

Incorporating sustainability and ethical practices into the acquisition strategy could become a key differentiator for Thrasio and other roll-up companies in the future. Overall, the future of the roll-up model in e-commerce is promising, with opportunities for innovation and growth on the horizon. Wrapping Up

The roll-up model is a powerful strategy in e-commerce, offering significant benefits but also posing some challenges, including scalability and competition. However, with the right approach and adaptation to market trends, roll-up companies like Thrasio can continue to thrive and succeed in the ever-evolving e-commerce landscape.

By staying agile, incorporating sustainable practices, and focusing on innovation, the future looks bright for the roll-up model in e-commerce.

As e-commerce continues to grow, the roll-up model will likely play a big role in shaping the industry, and it will be interesting to see how it evolves both in terms of the companies themselves and the impact they have on the market.

The potential for consolidation and efficiency gains is certainly appealing, but it will be important for roll-up companies to maintain a balance between growth and quality.

Ultimately, the success of the roll-up model will depend on how well companies can adapt to changing consumer preferences and market conditions, but the potential for continued growth and innovation is certainly promising.

Kunal Mahajan
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